1. Program scope

Dahab is a loyalty and rewards program for activity with participating businesses. Dahab is not a bank, wallet, payment method, or money-transfer service.

2. Accounts

Users must provide accurate data, protect sign-in access, and avoid fake accounts or unauthorized use of another person's account.

3. Points and rewards

Points follow confirmed transactions and the rules published in the app or by the partner. Offers may vary by business, time period, required balance, and availability.

4. Redemptions and draws

When a user requests an offer or draw entry, the app may create a request number for follow-up. A request is not a final win or fulfillment until eligibility and execution are confirmed.

5. Participating businesses

Businesses appear after review and approval. Business owners must record real activity only and must not award points or publish offers in a misleading or abusive way.

6. Review and suspension

Dahab may review suspicious activity, remove points created through abuse, temporarily suspend accounts, or block accounts when conduct harms users, partners, or program integrity.

7. Location and notifications

Location is optional and is used to suggest nearby partners. Notifications are optional and are used for service updates after the user grants permission.

8. Support

For invoice, points, account, or business questions, use the support page or the official contact number after publication.